Privacy Policy

Last updated: July 2026

At AniPaws, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services.

1. Information We Collect

We collect information you provide directly to us, including:

• Personal details: name, email address, phone number, and billing/shipping address
• Payment information: credit card details (processed securely through our payment providers)
• Account information: username and password if you create an account
• Communications: messages you send us via email or contact forms

We also automatically collect certain information when you visit our website, including:

• IP address and browser type
• Pages viewed and time spent on our site
• Referring website addresses
• Device information

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to your questions and provide customer support
• Send promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers: shipping carriers, payment processors, and IT service providers who assist us in operating our business
• Legal authorities: when required by law or to protect our rights

4. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser. Disabling cookies may affect some features of our website.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at support@anipaws.store.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@anipaws.store.